WaterISAC Webinars on PN During Events

If you are a WaterISAC subscriber…

Please join WaterISAC on July 9 and 10, 2014 for a two-part webinar on public notification during water contamination events and outages.

Drinking water contamination and outage events often necessitate an extensive communication effort. Yet water systems routinely employ a regulatory framework based on the Public Notification Rule and other requirements to communicate risk. High profile events from the West Virginia chemical spill to natural disasters, as well as experience from main breaks and rule violations, suggest that some events demand more than just the regulatory communication framework to meet the needs of customers and communities.

Among the tools developed to help utilities communicate better in such situations is the Drinking Water Advisory Communication Toolbox, created by the Centers for Disease Control and Prevention, along with AWWA and U.S. EPA. This two-part webinar will discuss how to use the Toolbox and other best practices for advancing utility communications. Both sessions will cover different scenarios and use a range of utility experiences.

  • Part 1 (Wednesday, July 9, 2-3 PM ET) – The first session will address communication planning and evaluation. Discussion will include the differences between messages and information, preparing to respond to unknowns, and public health sector and health effect concerns.

Register for Part 1 (WaterISAC Pro Members only)

  • Part 2 (Thursday, July 10, 2-3 PM ET) – The second session will focus on communications for a contaminant or water outage event from response through recovery. Topic areas will include dissemination, implementation, and recovery concerns, such as taste and odor.

Register for Part 2 (WaterISAC Pro Members only)

Please be advised that there is a separate registration for each session; you must register for each session you wish to attend.

If you are not a WaterISAC subscriber but would like to know how to subscribe, please contact Michael Arceneaux at the WaterISAC arceneaux@waterisac.org.

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